Customer dis-service

<p>Got my ADSL line upgraded from a 4Mps line to a 10Mps line, but instead they dropped my line to less than 1Mps. Three days of calls, emails and Tweets ended with nothing being done. All forms of written communication was ignored and on the phone I was treated like a leper for having the gall to ask for help. Nothing has been done and I need my line for work. But Telkom simply don't care. All they care about it taking my money, which they have done for the new line, even though it doesn't work. Time to end this monopoly and get some decent service happening in this country. Wish there was a different option.</p>