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Sharon S

1 reviews | Active since Aug 2011

29 Jul 2018, 10:40

Customer care waste of time

On 4th July 2018 we lodge a complaint no internet or land lines Daily I phoned daily Eventually get an escalation number 25 days later still no lines or internet Disgusting service

0
Replies (4)
SS
Sharon S's update30 Jul 2018, 17:19
Reviewer Update
No still broken lines beyond disgusted
SS
Sharon S's update31 Jul 2018, 11:53
Reviewer Update
Well duh how useless you have been Of course the faults been reported I have been promised repair shop daily as I call What a stupid response certainly worth showing the public All Telkom empty promises has cost me a fortune in buying data Zero resolve offered either Disgusting beyond Here we go public notice time
SS
Sharon S's update31 Jul 2018, 11:53
Reviewer Update
Well duh how useless you have been Of course the faults been reported I have been promised repair shop daily as I call What a stupid response certainly worth showing the public All Telkom empty promises has cost me a fortune in buying data Zero resolve offered either Disgusting beyond Here we go public notice time
Telkom
Telkom's reply01 Aug 2018, 08:54
Official

Hello Shazok

As per the feedback received, the fault has been linked to cable theft which unfortunately takes longer than a normal line fault to repair.

At this stage we do not have an estimated time of repair.

Regards

Noleen

Telkom Social Media Team