1 reviews | Active since Sept 2016
Customer Care Disgusting
<p>Good Day,</p> <p> </p> <p>I app**** for a cellphone contract with Telkom on the 05/09/2016 got a order receieved to me about a order confirmation, I am still awaiting a call back from them to discuss what is the outcome and no response, When you use the talk to us link they say they do not assist with Sales Enquiries what is it therefore then, I am appauled i dial 10213 and i hold on for more than a hour and eventually put the phone down. This is terrible customer service and as a new customer it has left me with such a bad taste in my mouth really.</p>
Hello grantie1466
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello grantie1466
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi grantie1466,
Thank you for raking our call,
Note that we tried contacting you again as the line was cut off the first time , your compalint will be closed.
Launa
Telkom Social Media Team.
Best regards,
Hi grantie1466,
Thank you for raking our call,
Note that we tried contacting you again as the line was cut off the first time , your compalint will be closed.
Launa
Telkom Social Media Team.
Best regards,
