Customer care calls not being answered. Need to cancel a contract before delivery and I get debited.

<p>I got a call from a Telkom mobile agent on Tuesday morning and I took up a Smart Internet 5 gig deal. I was provided with the customer care number *** should I need assistance. </p> <p>I have been calling this number from Tuesday afternoon and I keep getting the automated service and no answer.</p> <p>I need to cancel this deal before the delivery takes place. My fiance has already received a data package from his employer so I no longer require this deal that I took with Telkom.</p> <p>I have also called the Telkom Mobile customer care (081180) and I was instructed to call 10213 as this is a sales query, I have not been able to get through to a consultant on this number either. I have even tried the online chat but that service is unstable as the chat disappeard while I was chatting to Nqobile (7/06/2016).</p> <p>I need someone to contact me urgently to cancel this deal as I have been trying to no avail.</p> <p>I have been a very happy Telkom mobile client but this is seriously tarnishing that.</p> <p> </p> <p>Marcia Phahlamohlaka</p> <p>***</p> <p>***</p> <p>***</p>