Customer "Care"

Received my router and sim upgrade on Friday 5 June. Saturday my previous router and sim was deactivated but the new one to date has not been activated. Extremely disappointed with service. Waybill states it may take up to 48 hours to activate new sim but doesn't stipulate working hours. I have now been inconvenienced by not having wifi access for four days, as well as paying for data and airtime to contact customer services who keeps me waiting 20 minutes before telling me to contact another number. Oh and 081180 for mobile customer care does not work from any provider. Mtn and vox says the number you have dialled does not exist. They also don't reply to ***