MR
Marthinus R

1 reviews | Active since Mar 2015

19 Mar 2015, 21:15

Customer Care

Interesting, Please hold, your call will be answered. There may be a long delay in answering your call. So... I'm on my cell phone calling them and 40mins 41 sec my phone battery dies. 40 mins and 41 seconds. Now that as at 21h07 at night. How many calls can Telkom internet be handling that time of the evening ??? I have logged a call for the continuous signal drop and inability to access the internet at very poor speeds and this with paying R700.00 per month for this service. A very quick reminder to pay your account but not so quick on delivering the service due !!!

0
Replies (1)
Telkom
Telkom's reply20 Mar 2015, 12:32
Official
Hello Mariusr100,

Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.

We sincerely apologise for the inconvenience.
Please find ***

Regards,
Zandiswa Gunu
Telkom Social Media