Customer *******

I am disappointed at how Telkom is charging me for something they themselves do not understand. For the 1st time, in May my debit order of R199 did not go through, by the end of May, Telkom is demanding that I pay R400 more even though they deducted an amount of R298 on the 25th... I've called them multiple times and they themselves seem not to understand what is it that they charging me for. How can their rejection fee be over and above the monthly fee? This is not acceptable. They are just ripping me off. Are month to month contracts not supposed to be stopped if you don't pay. At this point this indicates that with their contracts there is no difference between a fixed term and month to month contract.