LP
Lee P
1 reviews | Active since Nov 2015
05 Nov 2015, 19:42
Currently Day 8 of no Service - ADSL
I reported my DSL Faulty on the 29/10/2015. It is now the 05/11/2015 and still nothing.<br> I call twice daily to find out the progress on the fault and all I get is \it is still with the testing<br> department". How long does it take to test and confirm that it is not working? If you send someone <br> to my address they can see it isn't working and work back to the exchange. I have escalated "
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Telkom's replyOfficial
05 Nov 2015, 20:19Hello LJDUPREEZ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164852.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164852.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply05 Nov 2015, 20:19
Official
Hello LJDUPREEZ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164852.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164852.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media