Crucks

I signed a contract on 10 of December 2018 at R449 for 120GB per month. Unfortunately they debited R1330, I phoned them and everyone was blaming everyone for the mistake, yet everyone was saying that problem fixed. Every month they debit almost a thousand rand. My fixed maximum spending limit is R460, and out of 120GB monthly I do only use 13GB which in any other way I have never go above my limit. Telkom is such a pathetic lier company with bad customer service. They promised to call me back many days ago but to no avail. Please don't sign with this company, you will be ******. The only thing I can do is to cancel the contract, finish and period. And I want them to pay back my money because I have been inquiring but no one is willing to assist. They pretend and blame the previous agent. To them its just a blame game until they blame the shop to which I signed. I went to the shop and they give me the same numbers to call. And also when I signed in my app I saw that I have two accounts of which the other one I don't know off. I tried to call that number and it does nt exist. And also the consultants at the Promanate Store in Cape Town they just give the numbers to phone. Lastly I said you meed to phone them maybe they will fix the problem. I am really tired every month end I must run like a headless chicken for Telkom.