Crossed lines. Reported fault. Was told it would be fixed. Now marked as resolved but still not fixed.

<p>My line was down for a week after apparent cable theft. I kept on getting messages saying the work is scheduled to be completed on the 20th, 21st and then 22nd. </p> <p> </p> <p>The line came up and started working on the 21st, but the number was incorrect. The has changed 5 times in the past 2 days and it still isn't the correct one. Which means that besides people not being able to get hold of me, I can't use my ISP login details.</p> <p> </p> <p>I reported the problem to a customer service representative yesterday. I was told that the fault had be updated to include the crossed lines problem and would be resolved.</p> <p> </p> <p>And now I logged onto the Telkom website to check on my fault and it's marked as resolved but I still don't have the correct number. How many tries is it going to take for you lot to get it right?</p> <p> </p> <p>Every interaction I have with Telkom is just a customer service nightmare.</p>