ER
Eugene R
1 reviews | Active since Aug 2012
17 Feb 2016, 06:52
Crossed lines
27 December 2015 is when crossed line saga started. Both parties reported this problem at least twice a week. Every time they say it is fixed the problem gets worse. No supervisors are available to talk to. Telkom knows that they have no competition and that is why there is a don't care attitude
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Telkom's replyOfficial
17 Feb 2016, 08:08Hello eugene.vr,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the test results do indicate defects. We have reported accordingly and noted the crossed lines. We will generate a fault reference number and relay via SMS.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the test results do indicate defects. We have reported accordingly and noted the crossed lines. We will generate a fault reference number and relay via SMS.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply17 Feb 2016, 08:08
Official
Hello eugene.vr,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the test results do indicate defects. We have reported accordingly and noted the crossed lines. We will generate a fault reference number and relay via SMS.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the test results do indicate defects. We have reported accordingly and noted the crossed lines. We will generate a fault reference number and relay via SMS.
***
Regards
Keagan
Telkom Social Media Team
Best regards,