CROSSED / DIVERTED LINES, SHOCKING SERVICE, VANISHING LINES, INCORRECT / ********** BILLING FOR SERVICES AND CALL OUTS NOT REQUESTED BY US.

<p>I write this with tears of frustration in my eyes. Can someone, anyone who cares remotely about the job they do at Telkom please assist me. For the last 2 years I have had issues with my business line whereby a.) we have crossed lines, I receive calls on a daily basis for pizza restaurants, engineering companies, debt review companies looking for the same 3 people over and over again even after I have begged and pleaded for them to remove our number from their phone list as Mrs. Ndlovu, Mr. Oliver and Mr. Peters do not and have never worked from this office. When clients try and call our office their calls are also crossed and diverted to a couple of different private residence or other company numbers. I have received INCORRECT accounts for products sent to us which we have not requested, wifi routers etc and been charged for these. Have been charged for call out fees for call outs we have not requested. After months the monies have been refunded and we had one mormal month of billing now I see we are back up to high fees again with services to be paid for that we have not requested. I also pay a monthly fee for 3 outgoing lines, yes, THREE and low and behold I only have 1 (ONE) damn outgoing line!!! It has been like this for over 2 years and no matter now much I beg and plead, ref. no. after ref. no. after ref.no. my requests for this and all other problems seem to fall on deaf ears. YOU JUST DON'T DAMN WELL CARE ABOUT YOUR CUSTOMERS!!!! Due to this cross line / diverted line problem I am unable to divert the office land line to my cell phone without receiving all these calls to my phone for other companies and individuals!!</p> <p> </p> <p>I would appreciate some form of communication ASAP as this is just totally unacceptable and to run a business like this is a complete joke!!!</p> <p> </p> <p>Candice Brezovic</p>