****** - Useless Staff

<p>This company needs to train aaaaaal their agents. They don't seem to understand simple terms like "bill so far". This company has me set a limit at R0 then bills me out of bundle of the same R0 credit but can't see where the usage came from????? Their systems actually don't show them where the usage came from. I refuse to be billed for what I didn't use.</p> <p>my first complaint ( ********** 0) I had usage of R2.91 which they claimed to have resolved (that's how untrained the staff are) that was last month and I'm billed for it this month. </p> <p>My second complaint ( ********** 7) I have usage of R15 which they still can't see how it was accumulated. See how the money increases? I WILL NOT PAY FOR A FLAWED SERVICE!!! </p>