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<p>On tuesday the 8-11-2016. I phoned telkom mobiles to enquire about a huawei p9lite gold, i spoke to the lady by the name of Lindiwe. And she said they do have gold. She asked for my personal details and bank account and the date they should debit the money should my application be successful and i said on the 23rd of each month. She said the application will take 24 to 48 hours and i will receive a call as they must first do credit checks. I haven't got a call from anyone not even a cellphone. Then today 12.11.2016 they debit R199 from my account which i do not know what is for. My account does not have enough money and know the debit order has bounced which is going to affect my profile so bad. I want telkom to remove my details from their systems and rectify what they did. I need a letter from telkom and my profile fixed. I regret having to phone their headoffice and wanting a phone from them.</p>