1 reviews | Active since Sept 2018
I have an issue with this service providers date of debit order I work for a capitec bank and, get paid on the 25th but in August it fell on a Saturday and telkom debuted my account on the 24th but no sms was sent for this debit as it was only sent on the 27th and I did an eft payment but they still debuted my account and now I'm liable to pay R200 for insufficient funds when they debited on the incorrect date.I'm ****ed at them this is my hard earned money.when I phoned on the 29th/8 I spoke to Sego who said they will rectify the eft after a week as it would have updated and today the 07/09 I spoke to nontobeko who tells me I must pay because there was an unsuccessful debit run on my account but my agreement is I get paid on the 25th monthly .....I want my refund ....******
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
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