1 reviews | Active since Sept 2017
This is a funny story actually Telkom bunch of ******. So I changed bank accounts, my bank tried to switch my debit order to the new bank account which Telkom refused. They said I must do it myself. Anyways I went early to the Forest Hill branch 3 weeks before my next debit order date by the way and have them my new bank account details. Stamped bank account confirmation from my new bank. Come next debit order date they still go to my old bank account which is obviously closed. Now on my current statement they charging me a payment rejection fee? for what whose fault is it that you Telkom still went into my old account after I took time off work to go to your branch and had the decent to give you my updated banking details? CALLED YOUR CALL CENTRE WAS TOLD SORRY NOTHING CAN BE DONE. Take that cash you croooooooks.
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Bronwyn
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Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
Kindly send us a private message with your ID number and service number.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
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