********* WORKING AT TELKOM MOBILE

My phone was blacklisted due to *****. I went to Telkom mobile they couldnt tell me who did it and y. I pay my contract every month with no fail. I went to the police station for a affidavit and sent them proof of purchase then they eventually unblocked my phone. After everything my phone is still not working, i took it to a samsung repair center, they fixed it, but within a few hours it had no service again. The manager at telkom mobile in South gate told me that theirs nothing they can do about it, even thou im a loyal customer and i did not blacklist my phone. They now telling me that a lady called Nozipo at Transunion blacklisted my phone, and its not their fault. But they not even trying to investigate the matter, all they can tell me is that even if my device is damaged due to the block and unblock of the phone, theirs nothing they can do about it, she tells me that i will have a broken device with a sim card that is working, BUT IM STILL LIABLE TO PAY FOR A DEVICE THAT IS DAMAGE DUE TO TELKOM'S NEGLIGENCE. Im not paying for a phone that i cant use, and that i did not have any part any damaging the phone. CAN SOMEONE PLEASE HELP ME.