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<p>I went into a brand new contract with Telkom mobile in may, my contract was connected on May 23rd and on the 24th I had called the customer care and capped my usage limit as it was an open contract and I didn't want to overspend..All was well at first right until I got my monthly invoice and noticed that they had charged me the full fee for a cell phone that I had only used for like 8 days in the month. I called and queried it at their call centre and came out with no joy,I had over looked it and decided to go on until I got my June statement,it looks like I have been charged fees for going over my usage limit by R500. I was furious and called Telkom immidietly to rectify this, the consultant I spoke to confirmed that my call was made to cap the usage limit but apparently it was unsuccessful because the previous consultant did not take down my cells IMEI number,but I was never told that in the first place by the first consultant I spoke to!She confirmed with me that it had been successfull! The lady then continued to load another query and said that I will get a resolution after 24 hours....A day later I get an email saying that the query is closed and my limit is capped and that I am still liable for going above my limit...That is absolute *******!!! PEOPLE PLEASE DO NOT BECOME A VICTIM OF TELKOMS ABUSE LIKE I HAVE. I WILL BE TAKING UP LEGAL ACTION AGAINST THESE ******* AMD *****.</p>