BM
Bonga M

1 reviews | Active since Sept 2016

27 Sept 2016, 15:06

******** Debit Orders

<p>I have been trying to cancel a contract with Telkom for over a year now, every avenue i have tried i hit a brick wall, the call centre is pathetic they cant do anything besides sending email that they dont cc you in, they dont give feedback and most of the time rude.</p> <p> </p> <p>it feels like whenever you call they just want you to hang up as soon as possible, they have hung up on me several times, i have three cases still open and i dont know how they dont pick up that i dont want the serice anymore and just close the account.</p> <p> </p> <p>what they are doing is **************** </p> <p> </p> <p>i hate Telkom </p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply27 Sept 2016, 19:44
Official

Good evening bongamabena2

Thank you for making contact with us. Our consultants will look into this matter and will be in touch.

Hello Peter interaction ***

We apologise for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,