Crime to cancel contracts

<p>I called Telkom in September to cancel my cellphone contracts I have been having difficulty in finding out why one of my contracts was not cancelled. I have been receiving invoices that l indicate that am still paying for data and for a tablet even though l have paid off the tab contractually. I called the call centre in November querying this and l was told the money being debited was because l cancelled the contract mid month and that would be the last debit. Now we are in December and l have received yet another invoice. I have emailed the cancellations department and they respond 7 days later with no proper resolution. There is no direct number to call them and they do not even find the need to call me and find out what the issue is. This in unacceptable and frustrating to see that consumers always have to go through hell and high water to get service they pay for. I will definitely not be recommending telkom mobile for a contract. </p>