Crime for not cancelling!

I have tried to cancel my Telkom phone and internet line. I submitted all my documents required and have only received an outmated email stating I will be contacted in 48-72 hours. I submitted everything on November 5th for the first time and again on November 9th.<br> <br> I still have not heard from anyone!! When calling the call centre, i get transferred around and hung up on!!<br> I finally get given an escalation number of *** which when i call does not exist.<br> <br> if you sign up with Telkom, expect to them to try never let you cancel and to continue to charge you for service that you don't have!!!