Credit where credit is due.

Some months ago, shortly after I had installed Telkom's Fibre to the Home product, I ranted and raved that the product did not do what it said it did, there was no internal support inTelkom etc. Eventually after spending an acre of time I found a Telkom technician who solved the performance problem, and if you phone now you can actually be put through to someone who can offer support for FTTH (not the case when I was trying!). So there was a price to pay for being an early adopter, but the Telkom person who stood out in all of this was the person in Cape Town (Suleiman, I think) who monitors this site. He tried his best to help me, and more than that followed up about a month later to make sure that my problems were sorted. I thought the fact he remembered my issues and followed up was terrific. Bouquet to Telkom on this score!