1 reviews | Active since Jan 2018
Credit on mode.
Our internet hasnt been working. Thought the faukt was with the modem. Went to telkom store in eastgate, purchased a new modem. The fault wasnt the modem but woth the telkom phone line. I returned the modem 2 days later and asked for a refund. The attendant said to me to come 3 days later for a credit as they didnt have cash, I went 3 days after that and they still dont have cash to crdeit me. Im still waiting for them to call me to refund me. How can a huge company like Telkom NOT have cash in their store to refund customers. Pathetic service from a SERVICE PROVIDER store.
Good Morning Faaizah
Thank you for contacting us
I'd like to do a quick follow-up if everything is up and running perfectly on you end?
Your reference number is AI***
We apologise for any inconvenience caused. Thanks in advance
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Good Morning Faaizah
Thank you for contacting us
I'd like to do a quick follow-up if everything is up and running perfectly on you end?
Your reference number is AI***
We apologise for any inconvenience caused. Thanks in advance
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
