Credit not done for OUT OF SERVICE LINE

<p>POSTED THE FOLLOWING MSG ON HELLOPETER A FEW MONTHS BACK:</p> <p>About 2 months ago i reported the ffg faults:<br /> <br />Fault 158CTK110116<br />Fault 774CTK150316<br />Fault 51CTK160316<br />Fault 452CTK300316<br />Fault 528CTK070416<br />Fault 605CTK110416<br />Fault 83CTK130416<br />Fault 166CTK180416<br />Fault 515CTK200416<br />Fault 70CTK030516<br />Fault 96CTK080516<br />Fault 105CTK080516<br /> <br />After endless calls and begging and praying my lines and internet finally got restored and remained working. Have been out of service for longer than 30 days! Telkom credited me abt R40!! A mere R40?<br /> <br />Do Telkom customers have to keep tabs on every cent if they dont want to be ****** out of hard earned money? Telkom is an absolute ****. Always have to call in for credits and also now and again get over charged. Wish Telkomhad decent competition so we didnt have to depend on them.<br /> <br />I need my proper credits done and interest charges reversed as my account is upto date.<br /> <br />Sick and tired of the poor service.</p> <p>*****************************</p> <p>REPLY ON HELLOPETER PRIVATELY</p> <p>Your query has been sent to our billing team for assistance.</p> <p>Your reference number : AI ********** </p> <p>Regards</p> <p>Noleen</p> <p>Telkom Social Media Team.</p> <p><br />Forgotten and money ****** for free. Can someone actually do something about my credit instead of providing false reference numbers giving clients false hope?<br /> <br />Will be awaiting a response on hellopeter.com and a phone call to update me as to whats the delay and why are telkom staff so ***********?!</p> <p> </p> <p>CALL ME!</p>