1 reviews | Active since Jan 2013
CREDIT MANAGEMENT AND TELKOM DISHONEST
TELKOM BILL'S ME AFTER MY CANCELLATION LETTER AND CALLS HAVE BEEN SENT IN.<br> <br> I PAID MY LAST INVOICE UP TO DATE AND WAS ASKED TO PLEASE SEND IT TO THE DE LISTING CREDIT MANAGEMENT OFFICE IN JHB.<br> <br> i made sure that once the payment was made, to please reply by saying that i will get my paid up letter, and no further billing will be made on my name.<br> <br> The lady said my letter will be sent once payment is received, and promised me.<br> I paid them on the 4th today is the 11th and they now say i need to wait another 10 days to get the letter from the credit Bureaus.<br> <br> Reason i don't trust TELKOM is that they have an open opportunity to bill people due to their lack of admin and staff doing their work.<br> <br> My letter wont be given to me as promised and they billed me after i have closed my line.<br> MY concern is if my account is paid in full and not due monthly then why do i have to get my letter from the Bureaus instead of getting my letter from the delisting office and TELKOM?<br> <br>
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM211889
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM211889
Regards
Luleka
Telkom Social Media Team
