1 reviews | Active since Dec 2016

29 Dec 2016, 09:52

Crazy Debit Order rejection charges

<p>Not happy with Telkom mobile,I changed bank accounts round about January this year upgraded my contract with Telkom in Feb told the consultant( Which by the way was a Lovely Lady and very helpfull Newcastle ) that I am no longer using my Absa account I will be doing direct payments via eft she told me that is fine, as long as I do it before my so said debit date which I did without fail every month, so, I more or less knew my limit every month and paid an amount into their account. So on my March invoice I paid R300 which was actually supposed to be R305.75 so now R5.75 was overdue nothing happened so I paid extra the following month and was then in credit for Jun, Jul, and Aug but in Sep all hell broke loose when I paid R17.30 short they then tried to take R17.30 of my Absa account (which of course is empty) and charged a WHOPPING R136.35 rejection fee WOW!! I did not notice it at first because their invoices come 3-4 days after I made all my eft payments and me also just worried about the total amount I have to pay did not check untill I noticed I am not getting ahead with my account anymore so I back tracked a little and saw that they now all of a sudden trying every month to take of my EMPTY Absa account and charging me R136.35 every month I mean I work for a company that also take via debit order and if we see that the first debit order is bouncing(which we charge R50 for btw)is not going through we phone the client and find out what is going on not keep on adding and adding, I mean Sep, Okt, Nov and Dec I would have had no problem paying the first rejection fee if they phoned me and said sir this is the situation you now owe us this money please settle and what should we do from now on, then I could have told them please do not debit the Absa acc anymore as there is no money in there I am doing payment via eft but no lets see how much we can swindle our client out of before He does anything about it NOT a HAPPY CLIENT ANYMORE TELKOM!!!</p>

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Replies (1)
's update15 Jan 2017, 08:13
Reviewer Update

Two weeks later and still no one got in contact with me