Crazy billing !!!!!!!!!!!!!!!!!!!!!!

Good day

I have been using telkom mobile contract phone more than 3yrs now , I have 2 contract phone , R99.00 and R189.00 , package but my billing is so ridiculous , they beenm debit my account more than what i supposed to pay , some months its R500 and odd some its R300 to 400 odd, its so piecing me off because when I call their call center, so my phone was ****** and call the the call centre to block it, and it was blocked , on tuesday I went to telkom N1 city for sim swap they processed it but not successful, the rep was blocking the phone did the error from the system which they will escalate it to it , since today im still with out services , and I mentioned to them the billing error and he said he can see that the r amount that r being billed unnecessary , so I decided to leave cz I was so angry ,,,,, All I need is the srvice and debt correct amounts , I pary and wish to be contacted by someone who understand billing , I feel ****** now by telkom , im not ready yet to port to another nertwork . I am an angry customer !!!!!

Regards Esethu