1 reviews | Active since Jun 2016

01 Aug 2018, 10:56

****py Telkom

Worse Network provider in History, horrible service with staff that are dumb to the core. I app**** for the Telkom deal of the month special on the 2nd of July this application took forever to get they attention after giving me the run around telkom said they could not provide me with this offer due to cable theft? How is that my problem? i have no idea?

I was then introduced to the Lte device, i have received my lte device a week ago and now i sit wit a device that is not able to connect due to the sim card still not registered i have made endless calls to telkom to find out what is happening. they log new cases and give turn around time each day. pathetic service, i still have no internet and no connection on the sim card. Many times they also drop the call on purpose it is no wonder telkom website and fb pages are loaded with complaints. i am up to wits end with this ****py service, i will not advise anyone to use telkom they suck big time. ICCID NO: ********** ********** 606892. I will be going viral with my events with telkom as i have each conversation the person i spoke to and the duration spent on the phone this is proof enough to never ever use them.

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Replies (1)
Telkom
Telkom's reply01 Aug 2018, 13:38
Official

Hi keyosha-chetty

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is: AI***

Regards

Luleka

Telkom Social Media

Best regards,