1 reviews | Active since Oct 2017
****PY SERVICE FROM TELKOM!!!!!!!
One of the worst services I have ever encountered from a business that needs to treat its customers as priority.
First of all, my account due was over R2000 and they decided to debit R1800, "because of a limit my account has", fair enough. Then they decide to take it a step further and suspend my freaking account with no one calling me to tell me that they didn't debit the whole amount. Not a freaking call, SMS or email. So I decide to pay the remaining amount via credit card, and according to them that takes between an hour to 4 hours to reflect. It's been a freaking whole day and I'm still being told it doesn't reflect!!
And on top of that, the amount they debited on the 1st of the month STILL hasn't been allocated to my account.
What's so freaking hard about logging into the flipping system and allocating a payment almost 5 days later.
My account has been locked for almost a week now cause ya'll refuse to do a simple flipping job.
Honestly your call centre is a joke and all your agents need more training!
