MI
Mohammed I
1 reviews | Active since Apr 2013
03 Feb 2016, 10:19
****PY SERVICE
TELKOM IS MOVING BACKWARDS INSTEAD OF FORWARD.I HAVE SENT NUMEROUS MAILS TO Khanyisile Maphanga WHO DOES NOT EVEN RESPOND.MY BILL QUERY HAS BEEN OUTSTANDING SINCE NOVEMBER 2015 AND THEY HAVE CREDITED ME THE INCORRECT AMOUNT.GUGU KHUMALO AS A AREA MANAGER IS THIS THE KIND OF SERVICE YOU ARE TEACHING THE STAFF TO GIVE OUT.VERY VERY DISAPPOINTING.PLEASE SEE BOTH REF NUMBERS SM176905 / SM168557 FOR FULL STORY.I NEED THIS SORTED A.S.A.P.
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Telkom's replyOfficial
03 Feb 2016, 11:55Hello Mohammed786,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Telkom's reply03 Feb 2016, 11:55
Official
Hello Mohammed786,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team