****py Agent.****py Service

******* IVR All i wanted to do was speak to a consultant. there should be an option first hand but ended up have to call several times befor deciding to pick any stupid number to get to an *********** agent.

I load airtime. While my data is off because common sense says if u load airtime with data turned on, your inactive apps will be active again and use your airtime. BUT even if this was the case in a matter of seconds of loading airtime from R12 it would be at R9 or whatever but no mine jumps to 0.55c.

mind you *180# says i have R12 even as i type this. but i am unable purchase a bundle pop up at the end says my balance is 0.55c

i called yesterday no assistance bought more airtime only for this to happen again. As expensive as data is these days i do not have R12s to donate to Telkom. i need to purchase my daily bundle to do my research. Right now

not happy at all