PM
Palesa M

1 reviews | Active since Aug 2017

06 Sept 2018, 08:21

****piest service

It's been 3 weeks now since I've been trying to leave this ****py network provider and it's *********** staff that give the worst service, nobody seems to know how to navigate their systems and release my damn number because till today I'm still binded to stay with all the drama i hardly have signal its impossible to get through to someone who can assist even when i do no one seems to have knowledge and s**** to do their jobs and sort out queries, a person by the name of Kgomotso who is dealing with complaits promised to resolve but as per usual never got back to me and still today I still cannot port out. I want to port out release whatever hold you put on my number stop forcing the relationship that doesn't exist and let customers choose their provider of choice

0
Replies (1)
Telkom
Telkom's reply07 Sept 2018, 08:38
Official

Good day palesamokgalane

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,