**** service from Telkom SA

We reported our fault with Telkom SA on 07/02/2018 with fault ***. To date Telkom SA have not yet managed to resolve the issue. The feedback we receive when making a follow up is pathetic to say the least. Hi we humbly apologize for the delay. Please kindly fault *** has been escalated to the assigner, waiting for an available technician to attend. ^Frank 16 consecutive days without a telephone line or Internet service is no joke. Seeing that we pay a lot for a service they can not seem to be deliver to their customers.