**** service from Telkom continues

First Telkom black lists me for debt that doesn't even exist and after months of fighting to get that sorted out and Telkom having to right me an apology letter they continue to give me the worst customer service. The only calls I receive from Telkom are agents trying to sell more **** service. Not once has anyone ever called to ask if the customer service has improved. <br> <br> Last night when I called the call centre to have more data loaded on my phone I was on hold for 11 minutes before someone answered the phone, I was then told they have high call volumes and that they could not load data on my phone because their systems were down. I then asked for a manager and was put through to Thumelo the manager on duty I asked for someone to phone me the next morning in connection with the service I have received. He then made a judgment on my character as a human being because I used the world \****\". As a highly irate customer the word \"****\" is mild he then continued to say that if I have the right to swear he has the right to hang up on me. <br> <br> I am truly disgusted by the service from Telkom. <br> "