**** SERVICE FROM TELKOM!!!!!

I woke up the morning of May 10th and immediately noticed a change in my 1meg ADSL home line. Initially I thought they must be working on the lines. 3 days later on the 13th when there was no improvement so I contacted the call centre and reported my problem. I got a job number and the man verbally told me 2 day attendance must be allowed and i will receive 3 sms's throughout. when i received the 1st sms it told me I need to allow 6 days!! I then only received one more sms asking me to rate their services. by the 20th nothing had happened and now I've been at break point. I phoned them again and spoke with another guy who promised me to escalate the problem.this morning first thing I had a technician calling me, not giving me a single moment to state my claim. Instead he tried to convince me that I would never fully get a 1meg speed. REALLY??? Are you serious??? then what am I paying R352 a month for. A while back we were promised all 1meg lines would be upgraded to 2 meg lines - 2meg lines to 4meg etc. this guy did not even want to give me his name. he was a total asshole trying to convince me my 0.52mb line speed was normal. I WANT TO DISCONTINUE TELKOMS **** SERVICE!!!!!