1 reviews | Active since Jan 2015
**** service
I called on sat after having my phone ****** requiring an ITC number so that I will be able to get a case number and be able to process my insurance. After holding for close to an hour to get through their call centre, I was told that I will get an sms after 2-4 hours with my ITC. Fast forward to Im yet to receive an sms from useless telkom. I tried reaching out on twitter but there is no assistance in that front as well. Now i stand risk of my insurance not paying up because of the delays that I am getting from this useslless excuse of a service provider!
Good day nyan0z,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day nyan0z,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,