BM
Bantu M
1 reviews | Active since Apr 2018
06 Apr 2018, 07:35
**** service
You log an ADSL fault on the Monday and they confirm there seems to be fault on their side but its now Friday and they still cant dispatch a tech to fix. **** SERVICE!!!
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Replies (2)
Telkom's replyOfficial
25 Apr 2018, 06:55Hi Bantu M,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply25 Apr 2018, 06:55
Official
Hi Bantu M,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
27 Apr 2018, 08:37Good day bantu-madikizela,
I have now tested the line with no errors, and I can see a stable connection for more that 12 days now. If you are still having problems with the ADSL service, you can also get hold of us through twitter and facebook.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply27 Apr 2018, 08:37
Official
Good day bantu-madikizela,
I have now tested the line with no errors, and I can see a stable connection for more that 12 days now. If you are still having problems with the ADSL service, you can also get hold of us through twitter and facebook.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,