1 reviews | Active since Apr 2018
**** SERVICE !!!
My phone was cut off, when I phoned I was told I am R57.00 in arrears yet they had debited my account 2 days prior to them cutting my phone, when I phoned to find out what is happening I was told their debits take 7 days to show. When I phoned again 5 days later I was told I cant be assisted as the system is going through a update and they cant access any client information. I mailed the supervisor 3 times and to date have not received a response. This is pathetic to say the least, and this is not the first time I have issues with Telkom, and this is a few weeks before I am supposed to upgrade.
**** SERVICE !!!!
Good day ***,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day ***,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,