EZ
Elke Z

1 reviews | Active since Jul 2011

11 Feb 2019, 17:32

Couldn't care? Neither do I.

[ ********** 33]Technical Enquiry: I've been trying for rather a long time, via various channels, to find answers to some really simple questions I happen to have about the "upgrade" from copper to wireless. I want to know which devices this supposedly fabulous new set-up requires, how many, how big they are & what they look like, how they have to be connected, etc., so that I can make an INFORMED decision about whether I a new set-up would suit me. Quite reasonable I think, but it seems impossible for Telkom to handle - but it's probably more a case of "couldn't care less". Telkom seems to assume that everybody will just mindlessly accept that the new set-up is a better deal, & none of the options that are supposed to provide more info actually work. I'm not the type of customer that just apathetically accepts whatever the supplier decides. Sending me from from pillar to post & then ignoring me is discourteous & unprofessional, & I don't tolerate such business relationships. Therefore, unless I have the info I need by close of business on Fri 15 Feb, I'm done with you. [ ********** 33]Technical Enquiry: I've been trying for rather a long time, via various channels, to find answers to some really simple questions I happen to have about the "upgrade" from copper to wireless. I want to know which devices this supposedly fabulous new set-up requires, how many, how big they are & what they look like, how they have to be connected, etc., so that I can make an INFORMED decision about whether I a new set-up would suit me. Quite reasonable I think, but it seems impossible for Telkom to handle - but it's probably more a case of "couldn't care less". Telkom seems to assume that everybody will just mindlessly accept that the new set-up is a better deal, & none of the options that are supposed to provide more info actually work. I'm not the type of customer that just apathetically accepts whatever the supplier decides. Sending me from from pillar to post & then ignoring me is discourteous & unprofessional, & I don't tolerate such business relationships. Therefore, unless I have the info I need by close of business on Fri 15 Feb, I'm done with you.[ ********** 33]Technical Enquiry: I've been trying for rather a long time, via various channels, to find answers to some really simple questions I happen to have about the "upgrade" from copper to wireless. I want to know which devices this supposedly fabulous new set-up requires, how many, how big they are & what they look like, how they have to be connected, etc., so that I can make an INFORMED decision about whether I a new set-up would suit me. Quite reasonable I think, but it seems impossible for Telkom to handle - but it's probably more a case of "couldn't care less". Telkom seems to assume that everybody will just mindlessly accept that the new set-up is a better deal, & none of the options that are supposed to provide more info actually work. I'm not the type of customer that just apathetically accepts whatever the supplier decides. Sending me from from pillar to post & then ignoring me is discourteous & unprofessional, & I don't tolerate such business relationships. Therefore, unless I have the info I need by close of business on Fri 15 Feb, I'm done with you. Besides, it looks like you've already cut me off, so that just puts the cherry on top.

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