1 reviews | Active since Jun 2011
Could Telkom be worse if they tried...
<p>STILL (see all previous posts) no fibre after 5 months of trying. Today my heart sank as the neighbours across the road got their Fibre installed yet still no fibre for me (despite me doing everything short of digging the actual fibre trenches).</p> <p> </p> <p>I dragged the fibre technicians installing the system across to my house and they confirmed that I do indeed have a fibre box (a slim box on the pole AC09Q) that can feed my property and am eligible fibre (despite the map STILL saying it is planned for my side of the street when it was installed in December - come on Telkom, this is not one expects from a Company who purports to care for their customers)</p> <p>I have previously put an application in online but the technicians told me to go the telkom shop (i just did that and had the WORST experience with customer service there too) - they could not confirm if an order had already been placed so i placed another order (probably my 5th since trying to get fibre)</p> <p> </p> <p>PLEASE HELP A CUSTOMER BEGGING YOU TO TAKE THEIR MONEY!!!!!</p>
Hi edgarking.
Very sorry for the delay. Our team will look into this and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Hi edgarking.
Very sorry for the delay. Our team will look into this and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
