FR
Frans R
1 reviews | Active since Jul 2011
28 Aug 2018, 16:55
COULD NOT WRITE EXAM
I had to write an exam today but due to Telkom's inability to provide service i couldn't and had to reschedule apparently the whole country is down according to the online Telkom Outage map at least i wasn't in the middle of the exam i would have failed and Telkom would have cost me R 10 000 As i would have to pay for a rewrite
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Telkom's replyOfficial
29 Aug 2018, 13:35Hi WillemRatte
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We are sorry to hear this. Your line tests ok at present. I have reset the ports at the exchange. Please test and advise. Please also confirm the registered account holders ID number in your response.
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply29 Aug 2018, 13:35
Official
Hi WillemRatte
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We are sorry to hear this. Your line tests ok at present. I have reset the ports at the exchange. Please test and advise. Please also confirm the registered account holders ID number in your response.
Regards
Keagan
Telkom Social Media Team
Best regards,