Could I please get some assistance

Item: Telkom
Rating: 2
Author: Bonakele M

My Huawei media pad got delivered today. It requires a micro sim which wasn't included in the package, only a standard sim was included. Now I have been calling the contact centre the whole day and nobody is able to assist me. Is this how our relationship with Telkom is going to be like?

Helpful (0)

Replies (1)

Telkom's replyOfficial

02 Dec 2015, 18:23

Hello Boni Mfeka,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM173887.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply02 Dec 2015, 18:23

Official