tL
thabo L

1 reviews | Active since Nov 2012

09 Apr 2017, 19:56

Costomer service cant help

<p>I wanted to put 2 gb of data but i instead put 1 gb.i called to tell them to reverse it and give me 2 gb since i ddnt use that data but the lady told me i must wait 3 days for a technician and i must buy another airtime to purchase another data..u realy are the worse in customer care.u ddnt solve my problem.</p>

0
Replies (1)
Telkom
Telkom's reply10 Apr 2017, 11:28
Official

Good day,

We apologize for the inconvenience caused.

But data bundles cannot be reversed due to industrial technical constraint.

Kind regards

William

Telkom Social Media Team