tL
thabo L
1 reviews | Active since Nov 2012
09 Apr 2017, 19:56
Costomer service cant help
<p>I wanted to put 2 gb of data but i instead put 1 gb.i called to tell them to reverse it and give me 2 gb since i ddnt use that data but the lady told me i must wait 3 days for a technician and i must buy another airtime to purchase another data..u realy are the worse in customer care.u ddnt solve my problem.</p>
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Replies (1)Telkom's replyOfficial
10 Apr 2017, 11:28Good day,
We apologize for the inconvenience caused.
But data bundles cannot be reversed due to industrial technical constraint.
Kind regards
William
Telkom Social Media Team
Telkom's reply10 Apr 2017, 11:28
Official
Good day,
We apologize for the inconvenience caused.
But data bundles cannot be reversed due to industrial technical constraint.
Kind regards
William
Telkom Social Media Team
