TP
Timothy P
1 reviews | Active since Mar 2013
01 May 2020, 03:52
*******ion and Incompetence
********** contractual activities, *******ion and Incompetence are at the heart of this state own entity. When I changed from fibre to LTE because there was no coverage, garbage items were added to my contract, and none of them are ever usable because I log a case daily or every second day. Now my account was also suspended and I was told I reached a limit, on my app the limit is R5000 but I was told that the limit is R1500 and I am not getting any credit for the services not used. No one told me that my limit was R1500, or R3500 less than what I always see on my app. Critical information must be disclosed and recorded to clients, but the Incompetence of telkom people is not aware of this.
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