TP
Timothy P

1 reviews | Active since Mar 2013

01 May 2020, 03:52

*******ion and Incompetence

********** contractual activities, *******ion and Incompetence are at the heart of this state own entity. When I changed from fibre to LTE because there was no coverage, garbage items were added to my contract, and none of them are ever usable because I log a case daily or every second day. Now my account was also suspended and I was told I reached a limit, on my app the limit is R5000 but I was told that the limit is R1500 and I am not getting any credit for the services not used. No one told me that my limit was R1500, or R3500 less than what I always see on my app. Critical information must be disclosed and recorded to clients, but the Incompetence of telkom people is not aware of this.

0
Replies (0)