*******ion

I have an issue with my Telkom account as they are suddenly charging me a lot of money for a service i haven't been using. i have a 2mb uncapped month to month package and when i was out of the country the person that supposed to pay my account didn't. when i got back to cape town i saw that my account was in arrears and saw that it stated it was R1771.28 in arrears and then i got a sms stating that i must only pay R587.56 in arrears. i checked on what the usage was on my account and saw that there hasn't been any usage except for the R587.56 that i owe. as i recall from two Telkom employees stating to me that if i don't use the service i wont be billed as it is a month to month package and only be billed for what I've used both stated that before i took out the package and now that i paid what i owed Telkom which is R587.56 i get a message that i still owe R1183.38. how do i owe that much when i haven't had internet for over two months as my line was suspended? and also i received a sms stating that i just need to pay the outstanding R587,56 to get services up and running again. if this doesnt get sorted i will be suing as i have all the proof of everything Telkom has sent to me.