******* officials

February I noticed that the was I a number I know nothing of that number *** of 1G free me deal I went to report this matter on Telkom stores at Ilanga mall nelspruit whr I was told to call Telkom customer care of which I did then I was told to go and do an affidavit at the police station then add my I’d copy and 3months bank statement and I I did all of that..A case was opened and I got the case number ***5, weeks later I got an sms from Telkom saying my account is outstanding I need to pay before they take legal action against me.I had to call again from Telkom to report this matter since a case was opened a consultant told me not to worry about that since a case was opened but to my surprise I keep on getting this message from Telkom

Dear Telkom Customer. Kindly note that payment for your mobile service is overdue and has resulted in interruption of your service. This will lead to credit bureau listing and collection by attorneys. Please make payment using *** for R2394.60, alternatively refer to https://apps.telkom.co.za/alpha/public/register for Online Payments. Please ignore SMS if you have paid. Thank you. I really don’t understand wats going because I won’t pay for something I know nothing of,I find this so unprofessional and disorganized I’ve never been so disappointed with a service in my life.what a messed up service