VB
Vic B

1 reviews | Active since Mar 2011

04 Apr 2017, 09:26

Corporate Bully

<p>I cancelled my telephone line and ADSL line with Telkom with more than a month's notice. I even got written notice that the account is now closed and paid up. They in turn dragged their feet for 6 months to close the account on their side and have now handed me over to a debt collection agency (Nudebt) and had a negative remark posted against my name at the credit bureaus. I have been asking for proof of the alleged money I owe Telkom but neither Telkom nor their henchmen Nudebt are willing or able to supply such documentation. So I still get threatening sms and e-mails from Nudebt even though they cant provide any proof of money owed.</p>

0
Replies (2)
Telkom
Telkom's reply04 Apr 2017, 09:45
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

VB
Vic B's update04 Apr 2017, 10:23
Reviewer Update

Hi Bronwyn

Thank you for your response. I have had other responses similar to yours but still no information on the matter. I sinserely hope this time the situation will be resolved.