Corection of physical address on telkom account

We are unable to correct out address to our Physical address on our telephone account since April 2014. <br> After several call to 10217 and visits to the Karenpark x 3, Menlyn and Montana service sent rums during 2014, finally manage to get en e-mail response from Mr Hans HL Joythe of the National, Consumer Commercial Service (MPHO 27/01 COO Correction of account details) in Jan 2015:- that Mr Mpho Molobeng will attend to it.<br> On 31/01 Mr Molobeng requested further information that was supp**** on 08/02<br> I followed up with Mr Molobeng on 12/03,13/4 and today, with no response. <br> I urgently need the address corrected as this is an SARS requirement.<br>