COPY OF CONTRACT DISPUTE!!!!!

ALL I WANT IS AN ORIGINAL COPY OF MY CONTRACT I'VE WENT TO THE STORES I'VE CONTACTED ALL THEIR SUPPORT LINE BUT NO ONE WANTS TO HELP THE JUST CONTINUOUSLY TRANSFER YOU FROM ONE DEPARTMENT TO THE NEXT THIS HAS BEEN ON GOING FOR THE PAST MONTH AND APPLE REFUSES TO UNLOCK MY PHONE WITHOUT A COPY OF THE CONTRACT THEY EVEN REFUSE TO SEND ME A LETTER OF OWNERSHIP!!!!