SL
Steven L
1 reviews | Active since Nov 2015
13 Nov 2015, 14:59
Copper ADSL line broken, Wont repair it.
Telkom did something to our phone line last year and since then we have had virtually no internet.<br> I pay for a 2mbps line and am getting 0.1mbps, thats when decides to connect.<br> <br> I have logged numerous faults. Eventually a technician did come, He said there is definitely something wrong with the line. Said he would come back and never did. After reporting a fault again another technician again said the line is broken but said they wont repair it and we should wait for fibre optic.<br> <br> In the meantime telkom tried to sell us LTE. After applying, 3 weeks later we are told our area has no coverage.<br> <br> Our copper line is broken, Telkom please repair it or give us LTE coverage.
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Replies (1)Telkom's replyOfficial
13 Nov 2015, 16:44Hello Slev,
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance
Your social media reference number is SM167518
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance
Your social media reference number is SM167518
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Telkom's reply13 Nov 2015, 16:44
Official
Hello Slev,
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance
Your social media reference number is SM167518
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance
Your social media reference number is SM167518
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
