SL
Steven L

1 reviews | Active since Nov 2015

13 Nov 2015, 14:59

Copper ADSL line broken, Wont repair it.

Telkom did something to our phone line last year and since then we have had virtually no internet.<br> I pay for a 2mbps line and am getting 0.1mbps, thats when decides to connect.<br> <br> I have logged numerous faults. Eventually a technician did come, He said there is definitely something wrong with the line. Said he would come back and never did. After reporting a fault again another technician again said the line is broken but said they wont repair it and we should wait for fibre optic.<br> <br> In the meantime telkom tried to sell us LTE. After applying, 3 weeks later we are told our area has no coverage.<br> <br> Our copper line is broken, Telkom please repair it or give us LTE coverage.

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Replies (1)
Telkom
Telkom's reply13 Nov 2015, 16:44
Official
Hello Slev,

Thank you for your post.

Please be advised that we have sent you an email & await your response for further assistance

Your social media reference number is SM167518

We apologize for any inconvenience caused.

Regards
William
Telkom Social Media Team